Housemark

Pulse

For social landlords who want to stay ahead of the latest performance trends.

The exclusive source of monthly UK social housing performance results.

Pulse is a valuable tool for any social housing landlord seeking to make informed business decisions. It empowers landlords to compare their performance against similar organisations, identify key trends, and pinpoint areas for improvement.

Now available online, Pulse provides you with access to crucial KPIs, monthly datasets and trends backed by our expert analysts and researchers who are ready to assist you.

Instant access to 15 vital social housing metrics from rent collection and complaints to arrears and repairs

Instant access to 15 vital social housing metrics from rent collection and complaints to arrears and repairs

Easily download trend data - obtain peer group comparisons over time in user friendly formats

Easily download trend data - obtain peer group comparisons over time in user friendly formats

Accessible and interactive – retrieve data online effortlessly anytime

Accessible and interactive – retrieve data online effortlessly anytime

Experts on hand. Need sector data or support? Our helpline is here for you.

Experts on hand. Need sector data or support? Our helpline is here for you

Conduct regular health checks on your monthly KPIs

Conduct regular health checks on your monthly KPIs

More Insight, Less Effort

Why not submit your own data and you’ll also receive our expert monthly analysis, set in the context of social housing’s ever-changing operating environment.

I’m Ready!

Ready to get started? Simply login using your existing username.
Or if you’re new to Pulse or need help accessing Pulse Online contact us.
Performance dashboard

Performance dashboard

Our online dashboard has been co-designed with landlords to provide an ‘at a glance’ summary of your performance across 15 KPIs. It highlights your monthly trend and how this compares to peers.

Data exploration

Data exploration

At a click of a button, flick between indicators, chart types and peer groups to build your understanding of how you compare in context. Access fresh data monthly for over 200 landlords.

Dataset downloads

Dataset downloads

Download trend data easily in user friendly formats to upload and analyse in your own systems.

Unlimited access

Unlimited access

Pulse Online is available to as many people within your organisation as you like, ensuring the insight is shared with everyone who requires it.